In stock orders are typically shipped within 24-48 hours of receipt. Orders received after 10:00 am EST on Friday will begin processing for shipment on the next business day. (Usually on Monday unless it is a holiday) If your order should be back ordered, you will be notified by email. We will provide you with the anticipated date of shipment as well as substitution options for a quicker delivery.
Orders that are split into multiple shipments are subject to additional shipping charges.
We will send you a shipping notification via email when we have shipped your order. This notification will also include your delivery confirmation/tracking number.
If your order originally received free shipping because it meet the offer requirements, but will no longer meet the requirements after we receive the returned item(s), we will refund the sale price of the returned item, minus the cost of the shipping charge valued at the new order sub-total.
Ju-Ju Monkey believes the confidentiality and protection of customer information is one of its fundamental responsibilities. While information is critical to providing quality service, it is recognized and understood that one of Ju-Ju Monkey’s most important assets is the trust of its customers. The safekeeping of customer information is a priority for Ju-Ju Monkey.
Ju-Ju Monkey limits the use, collection, and retention of customer information to what it believes is necessary or useful to conduct its business, provide quality service, and offer products, services, and other opportunities that may be of interest to customers.
Ju-Ju Monkey will carefully handle information it obtains about a visitor to its web site. Ju-Ju Monkey believes that the confidentiality and protection of its web site visitor information is another of its fundamental responsibilities. Anytime someone visits the site, the following information is collected and stored:
To do this, Ju-Ju Monkey’s web server will write a "cookie" to the individual’s hard drive upon their first visit to the site. This electronic file is tracked during the visit and helps Ju-Ju Monkey understand which parts of its site visitors find most useful and where they are likely to return over time. This information allows Ju-Ju Monkey to improve the site and make it more useful.
If a consumer submits an online application or sends an e-mail:
Ju-Ju Monkey recognizes that accurate customer records must be maintained. To accomplish this, Ju-Ju Monkey has established procedures to maintain the accuracy of customer information and to keep such information current and complete. These procedures include responding to requests to correct inaccurate information in a timely manner.
Accuracy of Information. In attempt to ensure that information on this Web Site is complete, accurate and current. Despite my best efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. I make no representation as to the completeness, accuracy or currentness of any information on this Web Site. In addition, I may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. Ju-Ju Monkey Inc reserves the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. Ju-Ju Monkey Inc may also require verification of information prior to the acceptance and/or shipment of any order.
Trademarks. Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of Ju-Ju Monkey Inc or its affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of Ju-Ju Monkey Inc or such other owner
Inappropriate Material. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials
Linking to this Web Site. Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Running or displaying this Web Site or any information or material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.